Professional Services, delivered in the open.
Firms that sell expertise live on utilisation, projects and clean billing. Their tools rarely keep pace with how the work actually flows — that gap is exactly where custom applications earn their keep. We build engagement and resource management, time and billing workflows, client portals and quote-to-cash platforms: the operational spine of an expertise business.
What actually breaks
Utilisation is the P&L — and it's invisible
Staffing gets decided on gut feel; the bench and overbooking coexist in the same week.
— The forecast lives in partners' heads— The skills matrix is out of date— Hiring lags demand by a quarter— Margin per engagement unknown until closing
Quote-to-cash leaks at every handoff
Scoping, proposal, delivery, invoice — each handoff loses money quietly.
— Proposals built from stale rate cards— Scope creep delivered but unbilled— Invoicing waits on timesheets— Disputes born from mismatched expectations
Every engagement is its own island
Delivery knowledge stays trapped in the project where it was earned.
— Templates reinvented per team— Lessons documented, never found— Quality varies with staffing— Onboarding new people is slow
Clients can't see the work
Status arrives by email and steering deck; between meetings, silence.
— Trust taxed by opacity— Steering time spent reporting, not deciding— Issues surface at the meeting, late— References weaker than the work deserved
Named problems, worked answers
A consultancy staffs by partner memory; utilisation truth arrives with the quarterly numbers, long after the decisions that shaped it.
- Engagement & resource management — pipeline, staffing, skills, one view
- Live utilisation and margin per engagement
- Forecasting from the funnel, not from memory
Proposals, delivery and invoicing live in three tools; scope creep is delivered generously and billed never.
- Quote-to-cash platforms — scoping, rate cards, proposals, billing in one flow
- Change and scope handled as first-class records
- Invoicing driven by delivery data, not by chasing timesheets
Clients ask how their project is going; the honest answer takes two days to assemble.
- Client portals with live engagement status — the 'delivered in the open' experience, offered to your clients
- Deliverables, decisions and milestones on the record
- Steering meetings fed by the portal, not by the deck
Capabilities
- Engagement & resource management: pipeline to staffing to margin
- Quote-to-cash (CPQ-class) platforms: scoping, proposals, billing
- Client portals: live status, deliverables, decisions
- Data & reporting: utilisation and profitability, EU-resident
- Platform fit: Dynamics 365 and the Power Platform as components where they earn their place
How we deliver
| How we deliver | What it means for you |
|---|---|
| Audit-ready by construction | Every workflow records its evidence as it runs — audits become retrieval, not reconstruction |
| EU-sovereign infrastructure | Moonbase-run platforms hosted in the EU (Germany); your data's residency is demonstrable |
| NIS2-minded delivery | Security posture visible in the Moonbase Portal — compliance on the record, not on request |
| Fixed price, gated method | AFD Confidence Gates with evidence at every stage — procurement-safe, no surprises |
Moonbase is new — the people aren't. 15+ years of senior delivery in sectors like this one, a method you can audit before you commit, and every product we ship tracked in the open.
Built by a firm that runs on exactly these disciplines — see our own delivery tracker before you commit.